Privacy Policy

Our privacy policy describes how your personal information is collected, used, and shared when you use our Wooberly application.

RadicalStart Infolab Private Limited built the Wooberly app as a free app. This SERVICE is provided by RadicalStart InfoLab Private Limited at no cost and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of personal information when they decide to use our Service.

If you choose to use our service, then you agree to the collection and usage of information concerning this policy. The personal information that we collect is used for providing and improving the service. 

We will not use or share your information with anyone except as described in this privacy policy.

Information we collect and use

For a better experience, while using our service, we may require you to provide us with certain personally identifiable information, including but not limited to users' (Driver & riders) live location, email address, user picture and phone number. We request our user's to use their picture for their profile to make the app human-friendly.

Also, we collect the phone’s Contact list permission and information for the Trusted Contacts option in the Wooberly app and the Wooberly Driver app doesn’t have this feature. The Wooberly app users can share their live location with their emergency contacts who are added by them in the app during the rides. The Wooberly app will send an SMS to the emergency contact users with the user's live location, driver name, and vehicle information when the user triggers the "Trusted Contact" option from the app during the ride.

We do not use users' added contact information for any marketing or other purposes.

The information that we request will be retained by us and used as described in this privacy policy.

This app collects location data to enable "live location tracking" and "receive ride requests" even when the app is closed (Android app) or not in use (Android app). 

We collect your live location for better communication with the rider.

We don't share your live location with any third-party services.

Log data

We want to inform you that whenever you use our service, in case of an error in the app we collect data and information (through third-party products) on your phone called log data. 

This log data may include information such as your device Internet Protocol (IP) address, device name, operating system version, the configuration of the app when utilizing our service, the time and date of your use of the service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. 

These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. 

You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this service.

Service providers

We may employ third-party companies and individuals due to the following reasons:

- To facilitate our service;

- To provide the service on our behalf;

- To perform service-related assistance; or

- To assist us in analyzing how our service is used.

We want to inform users of this service that these third parties have access to their personal information. 

The reason is to perform the tasks assigned to them on our behalf. 

However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us with your personal information. Thus, we are striving to use commercially acceptable means of protecting it. 

But remember that no method of transmission over the internet or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Changes to this privacy policy

We may update our privacy policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes made to this page.

Contact us

If you have any questions or suggestions about our privacy policy, do not hesitate to contact us at support@radicalstart.com.